Terms of service

Terms of Service

1. Overview

This website is operated by trace ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to make a purchase on this website.

3. Products and pricing

  • All prices are listed in US dollars (USD) and may change at any time without notice.
  • We make every effort to display product images, colors, and descriptions accurately. However, slight differences may occur, and images are for illustration purposes.
  • Products are subject to availability. If an item becomes unavailable after you order, we'll notify you and issue a full refund.
  • In case of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund.

4. Orders and payment

We reserve the right to refuse or cancel any order at our discretion, for example in cases of suspected fraud. If we cancel an order, you will receive a full refund to your original payment method. Payments are processed securely by third-party payment providers; we do not store your full card details.

5. Shipping, returns and refunds

Shipping is handled according to our Shipping Policy. Returns and refunds are handled according to our Refund Policy, including our 30-day money-back guarantee.

6. Warranty

Our products are covered by a limited warranty against manufacturing defects for 30 days from delivery. This warranty does not cover damage caused by accidents, drops, misuse, normal wear and tear, or unauthorized modifications. To make a warranty claim, contact us with your order number and a photo or video of the issue.

7. Find My compatibility

Products with Find My functionality work with Apple's Find My app on compatible Apple devices (iPhone, iPad, Mac). They are not compatible with Android devices. Location accuracy depends on Apple's Find My network and nearby Apple devices, and we cannot guarantee real-time location at all times.

8. Intellectual property

All content on this website, including text, images, logos, and design, belongs to trace or its licensors and may not be copied, reproduced, or used without our written permission. Apple, iPhone, Find My and MagSafe are trademarks of Apple Inc. trace is not affiliated with or endorsed by Apple Inc.

9. Limitation of liability

To the maximum extent permitted by law, trace is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing law

These Terms are governed by the laws of the State of Israel, without regard to conflict of law principles, except where the consumer protection laws of your country of residence require otherwise.

12. Changes to these terms

We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

13. Contact

Questions about these Terms? Email us at nrstore84@gmail.com.