Shipping policy

Shipping Policy

Order processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order is placed, and another email with your tracking number once it ships.

Delivery times

Orders to the United States are typically delivered within 7–15 business days after shipping. Orders are fulfilled by our international shipping partners, and delivery times may vary during peak seasons or due to carrier delays.

Shipping costs

Shipping costs, if any, are calculated and shown at checkout before you complete your purchase.

Tracking your order

Once your order ships, you'll receive a tracking number by email. Please allow 2–3 business days for tracking information to update.

Customs, duties and taxes

Any customs duties, import fees, or taxes charged by your country are the responsibility of the customer, unless stated otherwise at checkout.

Shipping address

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we'll do our best to update it before your order ships.

Lost or delayed packages

If your order hasn't arrived within 25 business days of shipping, please contact us at nrstore84@gmail.com. We'll investigate with the carrier and, if the package is confirmed lost, send a replacement or issue a full refund.

Delays beyond our control

We are not responsible for delays caused by events beyond our control, such as carrier issues, customs inspections, severe weather, or other unforeseen circumstances, but we'll always do our best to help.